Friends Colorado – Privacy Policy

Friends CO (“Friends CO”, “our”, “us” or “we”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of https://friends.se/colorado/ (this “Site” or “Website”).

This Privacy Policy is intended to provide adequate and consistent safeguards for the handling of personal information in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“the General Data Protection Regulation” or “GDPR”).

Information We Collect

When you use our website, you may choose to provide certain information directly to us to request more information or services, including the following personally identifiable information (“Personal Information”):

  • First name and last name;
  • Postal address;
  • Phone number;
  •  Email address;
  • Account number;
  • Date(s) and amount of donations;
  •  Most recent donation;
  • Communication(emails, letters);
  • Correspondence notes; and
  • Volunteer/job application documents.

How We Collect Information

Friends CO collects your personal information in the following situations:

  • when you make a donation;
  • when you start your own fundraiser, add Friends to your will, or donate memorial gifts or gifts of celebration;
  • when you subscribe to our newsletter;
  • when Friends engages in targeted marketing activities for analysis or exclusion;
  • when you email us or take other forms of direct contact;
  • when you sign up to volunteer for us;
  • when you order materials;
  • when you sign up for an event or seminar;
  • when you buy products at an event or seminar; and
  • when reports of suspected child abuse or neglect are filed.

COOKIES

We also place “cookies” on your computer’s hard drive. A cookie is a small data file that we transfer to your computer or mobile device’s hard disk for record-keeping purposes. We use cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by users and web traffic routing on the Site.

Third-party advertisers on the Site may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Site. While most browsers are set up to automatically accept cookies, you may change your settings to prevent this from happening. Please note that not accepting cookies may prohibit our Site and other Web pages from operating properly in providing you with a personalized experience.

GOOGLE ANALYTICS

This Site uses Google Analytics (and in the future may use other similar sites or services), a web analytics service provided by Google, Inc. (“Google”), to better assist us in understanding how the Site is used. Google Analytics will place cookies on your computer that will generate information that we select about your use of the Site, including your computer’s IP address. That information will be transmitted to and stored by Google. The information will be used for the purpose of evaluating consumer use of the Site, compiling reports on Site activity for our use, and providing other services relating to Site activity and usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that by doing so, you may not be able to use the full functionality of the Site. The use of cookies by Google Analytics is covered by Google’s Privacy Policy, available at https://policies.google.com/privacy.

How We Use Information

Friends CO uses the personal data it collects to:

  • send you emails with important information, updates, and alerts;
  • register you as a volunteer and coordinate your volunteer activities;
  • facilitate donations;
  • operate and improve our Website;
  • respond to comments and questions and provide customer service; and
  • provide and deliver products and services that you request.

We Do Not Collect Payment Information or Process Payments

We rely on third parties such as PayPal and WePay to process all donations and payments, including those made using debit or credit cards. We do not personally collect, store, or maintain payment card information. For more information about PayPal’s use of information, please see https://www.paypal.com/us/webapps/mpp/ua/privacy-full. For more information about WePay’s use of information, please see https://go.wepay.com/terms-of-service.

How We Share Your Information

We only share your Personal Information under the following circumstances:

  • with your consent, for example, when you agree to our sharing your information with other organizations or subject to their separate privacy policies;
  • with third parties to process donations and payments;
  • with our service providers who work with us and need access to your information to provide you with services or merchandise that you request (for example, shipping companies); and
  •  to (i) comply with laws or to respond to lawful requests and legal process, (ii) to protect the rights and property of Friends CO, our agents, customers, members, and others including to enforce our agreements, policies and terms of use or (iii) in an emergency to protect the personal safety of Friends CO, its customers, or any person.

How Long Do We Maintain Your Data?

Data is processed in accordance with applicable legislation, which means that personal data is not retained for longer than is necessary in relation to the purposes of processing.

If our processing of your personal data is based on your consent to processing, you have the right to withdraw your consent. To withdraw your consent, please follow the instructions you received when you gave your consent or unsubscribe  when receiving and email, or contact  us at privacy.colorado@friends.se.

Children

We do not knowingly collect personal information from children under the age of 13. If you are the parent or guardian of a person under the age of 13 and believe that such person has provided us with personal information, you may request that it be deleted from our files by contacting us by email at privacy.colorado@friends.se.

Security

We maintain reasonable technical, physical, and administrative safeguards to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide through our Website.

Unfortunately, no data transmission over the internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.

Links to Other Websites

Friends CO’s website may contain links to websites owned or operated by a party other than Friends CO, in which case this privacy policy does not apply.

Notice to EU Residents

LEGAL BASIS FOR PROCESSING INFORMATION

If you are located in the EU or Switzerland, we rely on several legal bases to process your personal information. These legal bases include where:

  • The processing is necessary to perform our contractual obligations, such as to provide you with our services;
  • You have given your prior consent, which you may withdraw at any time (such as for marketing purposes or other purposes we obtain your consent for from time to time);
  • The processing is necessary to comply with a legal obligation, a court order or to exercise or defend legal claims;
  • The processing is necessary for the purposes of our legitimate interests, such as in improving, personalizing, and developing our services, marketing new features or products that may be of interest, and promoting safety and security as described above.
  • If you have any questions about or would like further information concerning the legal basis on which we collect and use your personal information,

If you have any questions about or would like further information concerning the legal basis on which we collect and use your personal information, please contact us by emailing privacy.colorado@friends.se.

RIGHTS UNDER THE GENERAL DATA PROTECTINO REGULATION

If you are located in the EU or Switzerland, you have the following rights in respect of your personal data that we hold:

  • Right of access. The right to obtain access to your personal data.
  • Right to rectification. The right to obtain rectification of your personal data without undue delay where that personal data is inaccurate or incomplete.
  • Right to erasure. The right to obtain the erasure of your personal data without undue delay in certain circumstances, such as where the personal data is no longer necessary in relation to the purposes for which it was collected or processed.
  • Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal data in certain circumstances, such as where the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of that personal data.
  • Right to portability. The right to portability allows you to move, copy or transfer personal data easily from one organization to another.
  • Right to object. You have a right to object to processing based on legitimate interests and direct marketing.

If you wish to exercise one of these rights, please email us at privacy.colorado@friends.se.

You also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Obligations to Data Protection Officers (DPAs)

We will respond diligently and appropriately to requests from DPAs about this policy or compliance with applicable data protection privacy laws and regulations. We will, upon request, provide DPAs with names and contact details of the individuals designated to handle this process. With regard to transfers of personal information, we will (1) cooperate with inquiries from the DPA responsible for the entity exporting the data and (2) respect its decisions, consistent with applicable law and due process rights. With regard to transfers of data to third parties, we will comply with DPAs’ decisions relating to it and cooperate with all DPAs in accordance with applicable legislation.

California Privacy Rights

We do not share personal information as defined by California Civil Code Section 1798.83 (“Shine The Light law”) with third parties for their direct marketing purposes absent your consent. If you are a California resident, you may request information about our compliance with the Shine the Light law by contacting us by email to privacy.colorado@friends.se or by sending a letter to [physical address]. Any such request must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this email address or mail address.

Consent and Amendments

You acknowledge that this Privacy Policy is part of the Terms of Service for your use of the Site, and you agree that using the Site signifies your assent to Friends CO’s Privacy Policy. Friends CO reserves the right to change this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. As we may make changes from time to time without notifying you, we suggest that you periodically consult this policy. Your continued use of the Site after the effective date of any modification to the policy will be deemed to be your agreement to the changed terms.

If you have any questions about your privacy or security on our Site, please email us at privacy.colorado@friends.se or contact us using the following information:

Friends Colorado
9153 Princeton Street
Highlands Ranch, CO 80130
USA